What this site knows about you.

Reading the site

Reading these pages sends the firm nothing about you. The site sets no cookies of its own. It runs no analytics and no advertising tag. Its two typefaces are files the site serves itself, not a font service. It keeps no log of visits. The pages are plain files served from Amazon Web Services in the United States, and the only outside script is the call tracking script described below.

One thing the site does keep, in your own browser and nowhere else: how you arrived. The page you first landed on, the page that referred you and any campaign marks in the address are written to your browser’s storage and stay there until you clear the site’s data; the same details for this visit are kept only until you close the browser; an advertising click identifier in the address is kept for up to 90 days. All of it exists so that, if you later send the form, the firm can tell which page and which advertisement brought you. Nothing in that storage leaves your browser unless you send the form.

Call tracking

The phone number shown on a page may be a tracking number that rings the firm’s intake line, so the firm can tell which visit a call came from. To do that, the site loads one script from CallRail, Inc. The script runs in your browser, sets cookies of its own, and sends CallRail the page you are on, the website and campaign you came from, any advertising click identifier in the address, your IP address and the type of browser. When you call a number it shows, CallRail connects the call, records and transcribes it, and keeps your phone number and the time of the call for the firm. The firm has switched off CallRail’s form capture, so what you type in the call back form is not sent to it. You can clear CallRail’s cookies in your browser settings at any time.

What the form collects

The call back form asks for:

• your first and last name;
• a phone number;
• an email address, if you choose to give one;
• the state where it happened;
• a line or two about what happened, if you choose to write one;
• your tick in the consent box, and the version of the consent wording you saw.

With it the form sends the page it sat on, the kind of injury that page was about, the arrival details described above, the time, and whether you used a phone, a tablet or a desktop. The firm’s server also sees the address of your connection. It uses that, and the phone number, in a scrambled form kept for a short time, to turn away spam and to stop the same request from being sent twice. The pages ask you to keep private details out of the box until you have spoken with someone at the firm, and that is good advice: what you type travels encrypted, but a short note is all the firm needs to call you back.

Where it goes

Your request goes to the firm’s own intake system, where the intake team sees it as a request for a call, and the firm calls the number you gave. It is used to reach you, to understand what happened, and to decide whether and how the firm can help. If the firm does not handle your kind of matter, it may offer to pass your request to another lawyer, and it tells you before it does.

The first call may come from the firm’s automated intake assistant, which the firm calls SI. It is a computer program, not a person. A person at the firm takes it from there. Calls may be recorded, as the consent sentence on the form says.

The firm does not sell your information. It does not share it for advertising. It shares it only with the people and services that handle its own intake, telephone and case work, including CallRail, Inc. for the calls described above, and with another lawyer when you have agreed to a referral.

Health information

What you write in the box may describe an injury, a diagnosis or treatment. The firm treats that as it treats everything a prospective client tells it: it is used to respond to your request and to evaluate it, and for nothing else. It is not sold, not used for advertising, and not shared outside the firm except as described above. If you would rather say nothing about your injuries until you are on the phone, leave the box empty.

Your choices

You may ask the firm what it holds about you, ask it to correct something, or ask it to remove your information. Call 800-300-0001 or say what you want done, and a person at the firm answers. Where the firm’s professional duties require it to keep a record, it tells you so.

If you asked for a call and have changed your mind, say so when the firm calls, or call and say so, and the firm stops.

Changes to this notice

The date at the top is the date this notice was last changed. When the site starts doing something this page does not describe, this page changes first.